Questions? We've got answers.

You'll receive proactive alerts well in advance — no more "oops, it expired last week" moments at the gate. Once you renew a certificate, just update the date, upload the new document, and you're instantly ready for site access again.

Not at all. While individuals use it as a personal wallet, companies use it to manage COIs, Workers' Comp, and clearances. Admins can assign "seats" to their crew to ensure every worker on-site is valid and verified.

We keep you ahead of the curve. You will receive automated alerts at 90 days, 30 days, and 7 days before a document expires, as well as a final notification on the day of expiry.

Admins get a real-time Readiness dashboard showing the compliance status of every worker on their crew. Each worker is marked as ready, expiring soon, or expired based on their WCB clearance, safety certificates, and company compliance documents — so you always know exactly who is cleared to be on site.

A Compliance Package is a single ZIP file containing your company's key compliance documents — WCB Clearance, Certificate of Insurance, COR® Certificate, Business Registration, and Bonding Letter. Admins can upload each document to the Company Compliance tab and download the full package in one click to share with general contractors or project owners.

No. The account administrator does not occupy a seat. You only use a seat if you need to generate a digital pass for yourself to enter a job site. For example, if you buy 6 seats, you can assign all 6 to your field workers while you manage everything from the office for free.

Currently, documents are uploaded manually to ensure you have total control over your wallet. However, we are actively working on integrations to unify major North American compliance issuers into the WorkSitePass platform in the near future.

Yes. WorkSitePass is built with a structured filing system. You can quickly toggle between your personal safety tickets and your company's compliance documents — WCB clearances (CA) or Workers' Comp (US), Certificates of Insurance, COR® records, safety programs, business licenses, and more — for easy review and access.

No — certificates are verified once and tracked for expiry. There is no need to re-submit unless the certificate is renewed or updated.

Our team checks certificates directly with the issuing authority — by phone, email, or official online registry — to confirm the document is real and valid.

WorkSitePass was built for construction, but it works anywhere compliance matters — oil and gas, utilities, manufacturing, and any industry where workers carry safety certificates.

Yes. Both workers and companies can upload OSHA-issued training cards, and we track expiry and card numbers the same way we do Canadian safety tickets. OSHA student cards don't carry a printed expiry, but many U.S. GCs require a 3–5 year refresh — set a custom expiry date so WorkSitePass reminds you in advance.

Yes. State-issued contractor licenses, journeyman cards, and apprenticeship credentials upload into your wallet as custom certificate types. Verified-badge validation is currently limited to federally or industry-recognized standards (OSHA, AHA, ARC, WHMIS / HazCom).

All subscriber data — certificates, profiles, company documents — is hosted on Google Cloud / Firebase in the northamerica-northeast1 (Montréal, Canada) region. This applies to U.S. and Canadian subscribers alike. Operational logs and analytics may be processed by our service providers in other jurisdictions.

Yes. California residents have the rights described in our Privacy Policy — including the right to know, delete, correct, opt out of sale/sharing, and limit use of sensitive personal information. We do not sell or share personal information for cross-context behavioural advertising. To submit a CCPA request, email support@worksitepass.com with 'CCPA request' in the subject line.

Yes. When your company region is set to United States in admin, the Company Compliance section shows Workers' Compensation Insurance, Certificate of Insurance, Safety Program, Business License, and Surety Bond slots. Canadian companies see WCB Clearance, COR®, and related documents instead. Companies operating in both countries can use the 'Both' region setting to see all slots.